What
…is the problem?
Understanding what’s wrongand what success looks likeUnderstanding what's wrong
and what success looks like
You know the problem But don’t have the time jk Burrows fixes both
- I’ve spent 15+ years solving messy commercial problemsI've spent 15+ years fixing
messy business problems - From billing and finance to systems and suppliersFrom billing and finance
to systems and suppliers - I keep clients informed with straight-talking answersI keep clients informed with
straight-talking answers
and what success looks likeUnderstanding what's wrong
and what success looks like
When
…did it start?
Establish when it beganand if it’s still happening
Where
…is the evidence?
Find the problem by analysingrecords, contracts & accountsFind the problem by analysing
records, contracts & accounts
Who
…needs to be involved?
Talk to those who understandthe mistake and can help fix itTalk to those who understand
the mistake and can help fix it
Why
…did it happen?
Understand the causeand what needs to change
How
…will I fix it?
My honest analysis and timewill fix your problemMy honest analysis and time
will fix your problem
Billing investigation / client savings
Saved a client $200k
in contract overcharges
What
An unusually large
daily standing charge
When
Start of the contract,
with six months to run
Where
The client, contract,
and multiple suppliers
Who
The client,
and supplier decision makers
Why
Miscommunication between suppliers
How
Cross-referencing technical data
What
clients
say
Transparency, ease and value delivered by James, who works for us — the client — rather than the supplier.Matthew Pegg · Air Supply